Perpetual learning is important for chatbots because they need to be able to learn from data. They need to understand new and updated human language to keep up with a conversation and understand customer inquiries. NLP can be used to make chatbots that can understand human conversations.
Professionals estimate that businesses can save as much as 30% on their customer service costs by adopting chatbots. From a business perspective, this can be an incredible advantage. For the consumer, it will help ensure that they have the answers they need rapidly. It also guarantees they